Shipping Policy

Shipping Policy

Processing Time Orders are processed and dispatched within 1–2 business days of payment confirmation (excluding weekends and holidays). You'll receive a confirmation email with tracking information once your order ships.

Delivery Time Estimated delivery time is 7–12 business days from dispatch for all destinations, including international addresses.

Shipping Rates Shipping is calculated at checkout based on your destination. Any promotions or free shipping offers will be reflected in your cart before payment.

Order Tracking Once your order ships, we'll email you a tracking number so you can follow your package every step of the way. Tracking may take up to 48 hours to update after dispatch — this is normal.

International Orders International shipments may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in our product or shipping prices. Delivery times may vary slightly depending on customs processing in your country.

Delays While we aim to meet these estimates, occasional carrier delays, weather events, or customs holds can extend delivery times. If your order is significantly delayed, contact us and we'll look into it right away.

Lost or Damaged Packages If your package arrives damaged or doesn't arrive within the estimated window, contact us within 30 days of your order date and we'll make it right.

Wrong Address Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address entered by the customer.

Questions? Contact us anytime at [your support email] with your order number and we'll be happy to help.